ABOUT ME

Summary

Full-Spectrum UX and Product Designer for Web and mobile platforms and multi-device ecosystems. Extensive creative leadership success in a broad range of organizations and industries, including multiple startups.

Experience

User Experience Team Lead, Altisource, Inc., Boston, MA (August, 2015 - present)

Lead design for multiple digital products and applications within intrapreneurial groups of a financial services corporation. Conceive, design and help build complex, data-intensive B2B transactional systems. Establish user-centered design function and thinking within an Agile, engineering organization. Design native mobile, mobile Web, and desktop experiences for a broad spectrum of user groups, including professional real estate investors, financial organizations, consumers, and vendors. Collaborate with product and engineering managers to envision, define, and build sophisticated enterprise and consumer applications.

Sr. User Experience (UX) Designer, Altran Group (Foliage, Inc.), Boston, MA (April, 2015 - present)

Designed complex industrial and enterprise data applications for a leading product development firm. Conducted user research, defined user flows and performed task analyses. Created personas, customer journey maps, and Information Architectures. Built wireframes, prototypes, and visual design comps. Collaborated with developer and management teammates and worked directly with clients to meet target dates and achieve successful outcomes.

User Experience (UX) Designer, Layer3 TV, Inc., Boston, MA (January, 2014 - April, 2015)

Early team member and first designer of a media start-up creating a next-generation Internet TV/cable system. Co-invented patented (25 total patents) multi-device graphical User Interface design. Helped devise and execute UX strategy and design of a large-scale, consumer multi-device ecosystem. Created wireframes, site maps, mockups, Information Architecture, and Content Strategy. Collaborated closely with front-end developers, stakeholders, and designers to build scalable user experiences and application interfaces. Structured and designed metadata and visual elements to deliver unique and dynamic interactions. Contributed to creation of agile design processes.

UX/UI Designer and Developer, Farglass Digital Studios, Wellesley, MA (2010 - 2015)

Freelance/contract Web/mobile design and development. Conceived, designed and constructed Web sites and user interfaces for small organizations and professionals, using hand-crafted HTML/CSS/JavaScript and leading development tools. Developed and executed User Experience design and research strategies. Devised responsive multi-platform designs. Composed visual designs and presented them via comps and mockups.

UX/UI Developer and Designer, State Street Corporation, Boston, MA (September, 2013 - January, 2014)

Contract development and design for the digital marketing group of a leading financial institution. Prototyped and built interactive infographics for an iPad application using HTML5, CSS3, JavaScript/jQuery, and client-side databases. Coded and helped design micro-sites and portions of corporation Website. Help conceive new site technical and content architectures.

UX/UI Developer and Designer, SapientNitro, Boston, MA (June, 2013 - August, 2013

Contract Web and mobile development for a leading digital marketing agency. Part of a two-person team that built an in-store Web application in less than a month for a major retail telecomm client (Sprint). Coded application interface using HTML5, CSS3, and JavaScript/jQuery. Transformed static design into Responsive interface supporting a full range of browsers and devices. Managed client meetings and issue tracking. Facilitated project transition and knowledge transfer.

UX/UI Developer and Designer, New Spin Digital, Newton, MA (March, 2013 - June, 2013)

Contract Web development and design for a UX/UI design firm helping to build an online state health insurance exchange for the State of Rhode Island. Coded interfaces using Bootstrap, HTML, CSS, and jQuery. Applied Web form design principles to improve User Experience of online interactions. Helped manage large project development process using Subversion version control software. Created reusable and programmable interface elements using HTML, CSS and LESS.

UX/UI Development and Design Associate, NASDAQ OMX, Marlborough, MA (July, 2012 - September, 2012)

Designed and built dynamic dashboard Web & mobile prototypes using HTML5, CSS3, JavaScript/jQuery, and front-end frameworks. Implemented UI components for business intelligence applications. Facilitated workflow between design and development teams and contributed to development project employing Agile methodologies. Coded Responsive and mobile Web application interfaces.

Web/Mobile Designer & Developer, MyOmBody.com, Cambridge, MA (February, 2012 - June, 2012)

Developed and debugged front-end features and functions for a wellness Web/mobile application startup. Designed and built Photoshop components, images and icons. Researched mobile application design and development and created jQuery Mobile interface prototypes. Developed and maintained project task management process.

Novelist (2000-2010)

Wrote four novels - Who May Be (general fiction), Emerlyr (middle-grade fantasy), Black Math (fantasy thriller), and The Bird of Night (mystery). Wrote Blog on next-generation reading and writing technologies.

Publisher, Digital Press, Butterworth-Heinemann, Woburn, MA (1998-2000)

Managed computer and technology professional book publishing program. Implemented a strategic publishing plan and increased by 30% annually published titles and revenues. Developed a Web publishing strategy and computer industry publishing alliances. Instituted an interdisciplinary computer and business publishing initiative.

Senior Research Analyst, Aberdeen Group, Boston, MA (1997-1998)

Researched and analyzed trends and products in the Internet development and database management markets. Wrote market research reports and marketing collateral. Managed research consulting projects for leading software vendors.

Lead Content Editor, Mainspring Communications, Cambridge, MA (1996-1997)

Acquired and created content on Internet development technologies for a Web content start-up. Led project teams and built service features. Managed partnership programs with leading book publishers and market research firms.

Senior Editor, Acquisitions Editor, and other editorial positions (1986-1996)

Successfully managed and developed computer and technology book publishing programs at John Wiley & Sons, Inc., Addison-Wesley, and Reed Elsevier. Increased annual program revenues by an average of 35%.

Skills

  • Wireframing
  • Prototyping
  • Information Architecture
  • User Flows/Journeys
  • Visual Design
  • User Research
  • Sketch, Invision, Axure
  • Photoshop
  • Balsamiq, Omingraffle
  • Basic HTML, CSS & JS

Qualities

  • Full-Lifecycle designer
  • User-centered
  • Product focused
  • Multidisciplinary
  • Collaborative
  • Strategic
  • Simplifier
  • Innovator
  • Design leader
  • Startup veteran

Education

University of Massachusetts, Lowell. Undergraduate Certificate in Web Design and Development. 2012
UCLA Extension. User Experience Design course. 2012
Boston University. M.A., English and American Literature. 1988
Brown University. B.A., English and American Literature, Engineering sub-focus. 1984